Privacy policy, terms and conditions

In this Privacy Policy, the terms under which Tecelana uses and protects the information provided by its users when using its website are established. This company is committed to the security of its users' data. When we ask you to fill in fields of personal information that could identify you, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time as it is updated, so we recommend and emphasize that you continuously review this page to ensure that you agree with these changes.

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address, and demographic information. Likewise, when necessary, specific information may be required to process an order or carry out delivery or billing.

Use of the information collected 

Our website uses the information to provide you with the best possible service, particularly to maintain a record of users, orders if applicable, and to improve our products and services. Emails may be sent periodically through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and can be canceled at any time. Tecelana is highly committed to fulfilling the promise of keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, the cookie is created and then serves to provide information regarding web traffic, and also facilitates future visits to a recurring website. Another function of cookies is that websites can recognize you individually and therefore offer you the best personalized service on their site. Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used solely for statistical analysis and is then permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service on websites; they do not give access to information from your computer or about you unless you choose to provide it directly.

You can accept or refuse the use of cookies, but most browsers automatically accept cookies as they help provide a better web service. You can also change your computer's settings to decline cookies. If declined, it may be that you cannot use some of our services.

Third-Party Links

This website may contain links to other sites that may be of interest to you. Once you click on those links and leave our page, we no longer have control over the site you are directed to, and therefore, we are not responsible for the terms, privacy, or protection of your data on those third-party sites. These sites are subject to their own privacy policies, so it is advisable to review them to ensure you agree with them

Control of your personal information

At any time you can restrict the collection or use of personal information received on our website. Each time you are asked to fill out a form, you can check or uncheck the option to receive information by email. In the event that you opt to receive our newsletter or advertising, you can unsubscribe at any time. This company will not sell, transfer, or distribute the personal information collected without your consent, except in cases where it is required by a judge with a court order.